Terms & Conditions

Terms and Conditions

These Terms and Conditions ("Terms") govern your use of the MXCI website ("Website") operated by MXCI ("Company," "we," "us," or "our") and your relationship with us. By accessing the Website and purchasing goods or services from us, you agree to be bound by these Terms.

  1. Definitions

1.1. "User" refers to any individual or entity accessing or using the Website.

1.2. "Customer" refers to any User who purchases products or services through the Website.

  1. Account Registration

2.1. To access certain features of the Website, you may be required to create an account. You must provide accurate and complete information during the registration process.

2.2. You are responsible for maintaining the confidentiality of your account credentials and for any activities that occur under your account.

2.3. You must promptly notify us of any unauthorized access or use of your account.

  1. Product Information

3.1. The Company endeavors to provide accurate and up-to-date information about the products available on the Website. However, we do not warrant the accuracy, completeness, or reliability of any product descriptions, images, pricing, availability, or other information provided on the Website.

3.2. The Company reserves the right to modify or discontinue any products without prior notice.

  1. Ordering and Purchases

4.1. By placing an order through the Website, you confirm that you have the legal authority to enter into binding contracts.

4.2. All orders are subject to acceptance and availability. The Company reserves the right to refuse or cancel any order for any reason, including but not limited to product availability, inaccuracies or errors in product or pricing information, or suspected fraudulent activity.

4.3. Once you have placed an order, you will receive an order confirmation email. This email does not constitute acceptance of your order; it is only a confirmation that we have received your order.

4.4. The Company reserves the right to limit the quantity of products purchased per order or per Customer.

  1. Pricing and Payments

5.1. All prices displayed on the Website are in the applicable currency and inclusive of any applicable taxes, unless otherwise stated.

5.2. The Company makes every effort to ensure the accuracy of pricing information. However, in the event of an error, we reserve the right to cancel or adjust the price of an order.

5.3. Payments for orders placed through the Website are processed using secure third-party payment processors. You agree to provide accurate and valid payment information and authorize the Company or its designated payment processor to charge the total order amount to your chosen payment method.

  1. Shipping and Delivery

6.1. The Company will make reasonable efforts to ensure that products are shipped and delivered within the estimated timeframe. However, we do not guarantee delivery dates and shall not be liable for any delays or damages resulting from late delivery. Our complete delivery policy can be found here.

6.2. Shipping costs and options will be provided at the time of checkout and may vary depending on the destination and selected shipping method.

6.3. The risk of loss or damage to products passes to the Customer upon delivery.

6.4 MXCI are not responsible for import duties or any other fees associated with delivery outside of the United Kingdom.

  1. Returns and Exchanges

7.1. The Company accepts returns and exchanges in accordance with its Return Policy, which can be found here. It is your responsibility to review and comply with the Return Policy.

7.2. Returned products must be in their original condition, unused, and with all tags and packaging intact.

  1. Intellectual Property

8.1. The Website and its contents, including but not limited to logos, trademarks, text,