Privacy Policy

This Privacy Policy ("Policy") explains how MXCI ("Company," "we," "us," or "our") collects, uses, and protects the personal information of individuals who visit www.mxci.co.uk ("Website"). By accessing or using the Website, you agree to the terms and practices described in this Policy. If you do not agree with any part of this Policy, you must not access or use the Website.

  1. Information We Collect

1.1. Personal Information: We may collect personal information, such as your name, email address, shipping address, billing address, phone number, and payment information, when you place an order on our Website or create an account.

1.2. Automatically Collected Information: We may collect certain information automatically when you visit our Website, including your IP address, browser type, operating system, referring URLs, and pages visited. This information helps us analyze trends, administer the Website, and improve our services.

1.3. Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience on our Website. These technologies allow us to track your preferences, collect usage information, and customize our content and advertising. You can adjust your browser settings to refuse cookies, but this may limit your access to certain features of the Website.

  1. Use of Information

2.1. We use the collected information for the following purposes:

2.1.1. Process and fulfill your orders, including shipping and delivery.

2.1.2. Provide customer support and respond to your inquiries.

2.1.3. Send you transactional and promotional emails or newsletters, unless you opt out of receiving such communications.

2.1.4. Improve our Website, products, and services through analysis and research.

2.1.5. Prevent and detect fraud or other unauthorized activities.

2.1.6. Comply with legal obligations and enforce our Terms and Conditions.

  1. Sharing of Information

3.1. We may share your personal information with third parties in the following circumstances:

3.1.1. Service Providers: We may disclose your information to third-party service providers who assist us in operating our business, such as payment processors, shipping carriers, and marketing agencies. These service providers have access to your information only to perform specific tasks on our behalf and are obligated to protect your data.

3.1.2. Legal Compliance: We may disclose your information if required by law or in response to a valid legal request, such as a court order or government investigation.

3.1.3. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal information.

  1. Data Security

4.1. We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

4.2. It is important that you also take precautions to protect your personal information. Keep your account credentials confidential, use strong passwords, and log out of your account when using shared devices or public computers.

  1. Your Rights

5.1. You have the right to:

5.1.1. Access and update your personal information: You can review and update your account information by logging into your account or contacting us.

5.1.2. Opt-out of marketing communications: You can unsubscribe from our marketing emails by following the instructions provided in the email or contacting us.